A project manager is called to an informal meeting with the customer and a problem is raised. This problem has major implications for the project manager’s company, but the customer wants to pursue a solution at the meeting, The project manager should()
- A.Tell the customer that he will not address any problems
- B.Tell the customer that the problem is not sufficiently defined to company to a solution
- C.Collect as much information on the problem without committing his company to a solution
- D.Give the customer a range of solutions that might be acceptable to his company
正确答案及解析
正确答案
C
解析
经理与客户的非正式会议上提出一个问题对于项目有重大影响，客户希望开一个专题会议，项目经理应该（）。A.告诉客户他不会提出任何问题B.告诉客户这个问题是没有充分定义C.收集更多的问题信息决定是否召开专题会议D.给客户几个可能被接受的解决方案
