关于四级服务回顾机制，说法错误是 （ ） 。
- A.一级回顾机制的是频率是不定期按需沟通
- B.二级回顾机制的内容是项目月度例会，向客户汇报当月服务情况，包括服务量、SLA 达成率，当月重大事件等内容
- C.三级回顾机制的频率是每年度
- D.四级回顾机制的内容是回顾项目的整体实施交付情况
正确答案及解析
正确答案
解析
本题考察的是四级回顾机制的相关知识，建议掌握。三级回顾机制的频率是每季度。
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