IT Service Design (SD)provides good-practice guidance on the design of IT services,processes,and other aspects of service management effort .()does not belong to the main activities of service design process.
- A.Service catalogue design
- B.Release and deployment management
- C.Service cost assessment
- D.Service level design
正确答案及解析
正确答案
B
解析
IT服务设计(SD)为IT服务、流程和服务管理努力的其他方面的设计提供了良好的实践指导,发布和部署管理不属于服务设计过程的主要活动








