冲突管理中最有效的解决冲突方法是 （ ） 。
- A.问题解决
- B.求同存异
- C.强迫
- D.撤退
正确答案及解析
正确答案
解析
冲突管理的方法有：问题解决、妥协、求同存异、撤退、强迫。其中，问题解决是指冲突双方积极地定义问题、收集问题的信息、开发并且分析解决方案，直到解决问题。如果双方能以合适的方式来解决问题就会实现双赢，所以它是冲突管理中最有效的方法。
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