题目详情

企业将某些业务外包,可能会给发包企业带来一些风险,这些风险不包括 ( ) 。

  • A.与客户联系减少进而失去客户
  • B.企业业务转型
  • C.企业内部知识流失
  • D.服务质量降低

正确答案及解析

正确答案
B
解析

外包是企业利用外部的专业资源为己服务,从而达到降低成本、提高效率、充分发挥自身核心竞争力乃至增强自身应变能为的一种管理模式,带来的主要风险有:与客户联系减少进而失去客户,企业内部知识流失,服务质量降低。

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